Connect to a Windows instance from macOS
Having completed the prerequisites and obtained connection information, please refer to the following method to connect to Windows instance from macOS.
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Please note that after the instance has been created and changed to the Ready state, it will take some time for the remote connection to become available.
caution
- Due to frequent information security incidents, if your connection comes from the following countries, we will disable your remote connection to Windows instances (port: 9833): China, Germany, France, South Korea, Netherlands, Poland and Russia. If you need to connect to TWSC Windows instance, please contact Customer Service.
- You will not be able to connect to VCS instance once the settings of the network interface card are modified. Therefore, we strongly discourage you from changing the NIC settings. Please beware when operating and deploying.
Connetion method
- Step 1. Download Microsoft Remote Desktop from Mac App Store, then open it. Click Add Desktop, enter the public IP and port of the instance, then click Add.
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Remember to add the port number 9833 after the public IP. E.g., 203.145.222.23:9833.
- Step 2. Double-click the added connection and enter the username and password to connect to the instance.
tip
username: administrator
password: user-defined instance password
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For urgent debugging/system maintenance, it is recommended to connect via Console to speed up the workflow.